A : Ouch! This is really ridiculous you know! I hate this situation!
B :Hi calm down please! Don’t be so emotional guy!
A : You just don’t know what I feel! Everything is getting worse, because of him.
B : Stop blaming other people. Be patient, and think positively.
A : You know what? He forgot to book my ticket to join the seminar tomorrow, and the ticket
is sold out. Can I still be calm?
B : Well, you don’t need to be angry, take a deep breath to control your emotion.
A : Okay,…( take a deep breath ) so,….what I do next? I’m still upset.
B : Next, think positively, turn your anger into energy. And here we go,…you can do the action
for the next step.
A : You mean, that I don’t need to get the ticket? And I should get another seminar next time?
B : Yup,…exactly. You can’t change the situation anywhy. So manage your emotion to feel
better. If you can’t change the situation, change the way you think. That’s called emotional
A : Emotional intelligence? Maybe I need to know more about it.
B : You should learn emotional intelligence.