Could I have your name please?

A : Good morning/afternoon/evening Hotel Kimuni, how can/may I help you?
B : Good morning/afternoon/evening. Please connect me to Mr Frans in room 1423.
A : Could I have your name please? (Could I know who is calling please?)
B : Chris Scott from Australia
A : Please wait a moment Mr Scott, I will connect you (through) to Mr Frans.
B : Thank you

From the room of Mr Frans :

C : Hello, good morning.
A : Good morning Mr Frans, there is a call from Mr Scott; would you like to take the call?
C : Yes, please (connect to me).
A : Thank you…

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