Customer : Can you help me? I want to take some money out.
Banker : Surely,Sir. Have you filled out the withdrawal slip?
Customer : Yes I have.
Banker : How much would you make a withdrawal, Sir?
Customer : Rp. 3.500.000 please.
Banker : Which account would you make a withdrawal from?
Customer : I want to take out from my checking account, please.
Banker : Alright, I will set up your transaction. Please sign right here, Sir.
Customer : How long is the process?
Banker : Just a few minutes Sir. What else can I help, Sir?
Customer : Nothing. Thank you for helping me.
Banker : Please don’t mention it, Sir. Thank you.
Banker : Good morning Ma’am, how may I help you?
Customer : I want to open an account.
Banker : Alright Ma’am, what account would you like to have?
Customer : Savings account, please?
Banker : Would you please fill out this application first?
Customer : Sure. Here it is.
Banker : May I have your copy of ID, please?
Customer : Sure. How much is the initial deposit?
Banker : Rp. 100.000 Ma’am. And you will also get an ATM card.
Customer : Alright, I will put Rp. 500.000 in my account.
Banker : Thank you Ma’am, Could you please sign on this line?
Customer : Sure. Thank you
Banker : You’re welcome. Thank you for banking with us, Ma’am.
Customer :Excuse me, I got some troubles in putting my money into ATM machine. Can you give me a favor?
Banker : Alright Ma’am, may I see it? Well, this machine is okay.
Customer : Something wrong with my card?!
Banker : Let me check it first. Your card is also ok, Have you inserted the card correctly?
Customer : Of course. I put some money in, but this machine doesn’t process it.
Banker : How do you put the money in?
Customer : I put all of the money in at once.
Banker : Alright. You may not put mixed banknotes in the machine. You must put your money in order and according to its respective redomination.
Customer : Oh I see. So I’ll try now. Thanks for your help.
Banker : Likewise Ma’am.
A : Do you plan your personal financial?
B : Do you mean saving money?
A : Yes it can be.
B : Hmm…I spend all of my money for living cost. But I also set aside for insurance.
A : What insurance do you buy?
B : Personal accident insurance.
A : Is it important to buy a personal accident insurance?
B : I think so for me, since I work as a taxi driver, so I have more risks for an accident.
A : I see. How much is the premium?
B : I must pay Rp. 200.000,- monthly.
A : Do you trust the insurance company?
B : Yes Ido. Some of my relatives got their compensation when they got accident.
A : Is it complicated to settle the claim?
B : As long as you complete all of the documents needed, I think the insurance will pay you.
A : Good morning, how may I help you?
B : Good morning, I need to cash this money.
A : Certainly Ma’am, Could you please fill in this form?
B : Sure. Where should I give my signature?
A : In this box, please. Do you bring ID card and your saving account book?
B : Yes I do. Would you like to see them?
A : Yes please. Thank you Ma’am. How would you like the bank notes Ma’am?
B : Eight notes of one hundred thousand, please.
A : Alright, would please wait for a moment while I’m processing your cash?
B : Yes, thank you. Does it take long time?
A : No it doesn’t. Just a few minutes.
B : Alright then.
A : Here is the money, and your saving book, please.
B : Thank you very much.
A : I need to get some information for your loan appraisal.
B : Yes please. Should I fill out the form?
A : Yes you should, but I should ask you some questions first. How much loan do you require?
B : I need USD 5,000
A : What do you do for a living?
B : I run my own bussiness by renting house and cars also.
A : How much is your income per month approximately?
B : Around USD 500 to USD 600.
A : What was your gross income last year?
B : It was USD 7,100.
A : Do you have any credit cards?
B : Yes I do, I have 2 cards.
A : How much debt do you have on your credit cards?
B : Totally about USD 6,000.
A : Do you have any outstanding loans?
B : Yes, It’s around 5,000.